AirFrance
Expertise
HR
Industry
Aerospace & Defense
Introduction
Managing workplace accident reporting in aviation is a complex and highly regulated process. For Air France, accuracy and speed were essential to ensure compliance and protect employee well-being. By partnering with Ayming, Air France strengthened its declaration procedures through audits, interviews, and actionable recommendations—improving safety, efficiency, and trust.
The Challenge
Air France needed to ensure that the declaration phase of workplace accidents and occupational illnesses was handled precisely and within tight regulatory deadlines. These declarations are critical, as they influence how the Caisse Primaire d’Assurance Maladie (CPAM) processes each case. Air France lacked a clear, streamlined process for managing this crucial step.
The Approach
Ayming delivered a tailored audit and support program, structured in three key steps:
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Collection & analysis of existing internal documentation, including extensive procedural guides.
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Interviews with all stakeholders involved in the declaration process to capture nuances and identify inefficiencies.
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Comprehensive analysis report, featuring organizational recommendations to ensure a secure and efficient process.
Key Figures
step audit process (document review, stakeholder interviews, detailed analysis) delivered a clear, actionable roadmap.
of AT/MP declarative workflows audited against regulatory compliance and efficiency benchmarks.
pages of internal procedures analyzed and condensed into a streamlined, operational framework.
The Impact
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The audit was praised for its methodological rigor, timely execution, and flexibility in adapting to Air France’s operational specifics. All key stakeholders were engaged efficiently and the internal 40-page procedure was synthesized into clear priorities.
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The results met expectations: annual cost optimization was remarkable, and jurisprudence summaries favorably reviewed by specialized law firms added practical value.
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The relationship has lasted since 1999, built on trust, performance, transparency, and long-term effectiveness. “Ayming is a solid, lasting, transparent, and efficient partner,” according to Irving Soulette, Head of AT/MP at Air France.
About
Founded in 1933, Air France is France’s leading airline and, together with KLM, one of the world’s largest airlines in terms of revenue and passengers carried.
Its activities are divided between passenger air transport, its core business, freight, aircraft maintenance and servicing, and related catering services.
